Return & Refund Policy – Zaridhar

At Zaridhar, we value our customers and aim to provide high-quality traditional products including Pagdi with Shawl and Mala. Please read our return and refund policy carefully.

1. Eligibility for Returns

We accept returns only under the following conditions:

• The product is damaged, defective, or incorrect upon delivery

• The return request is raised within 3 days of receiving the product

• The product must be unused and in original packaging

Customized or handmade items may not be eligible unless damaged or incorrect.

2. How to Request a Return

To initiate a return, please contact us at:

📧 anrcreations@gmail.com

Include:

• Order number

• Product name

• Clear photos of the issue

Our team will review and respond within 2 working days.

3. Refund Process

Once your return is approved and the product is received:

• Refunds will be processed within 5–7 business days

• The refund will be made to the original payment method

Shipping charges are non-refundable unless the mistake is from our side.

4. Exchange Policy

We offer exchanges only for damaged or incorrect items, subject to availability.

5. Non-Returnable Items

• Used products

• Customized orders

• Items returned after 3 days of delivery

6. Contact Information

For any questions regarding returns or refunds, please reach out to:

Zaridhar Customer Support

📧 anrcreations@gmail.com